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We set up approved message templates, customer segments and scheduled campaigns on Wati, so offers, reminders and follow-ups reach the right customers and every reply is handled.
When campaigns are sent by hand
Offers are forwarded one by one from personal phones.
Messages go to everyone, relevant or not.
Templates are rejected without knowing why.
No one tracks who read, replied or bought.
Campaigns run as a managed channel
| Business need | What DGPROJX builds |
|---|---|
| Templates | Marketing, utility and service templates written to Meta's policies and submitted for approval |
| Segments | Customer lists built from tags, attributes or CRM data |
| Scheduling | Campaigns scheduled by date, time and audience |
| Automated messages | Reminders and follow-ups triggered from CRM or ERP events |
| Opt-in management | Opt-in and opt-out handling to protect your number's quality rating |
| Reporting | Sent, delivered, read and replied tracking for every campaign |
From segment to measurable result
Illustrative workflow, configured to your process.
Standards we bring to every campaign
Campaign replies routed straight to the shared inbox, so no response is missed.
Follow-up templates triggered automatically after service visits and deliveries.
Targeted offers, timely reminders, and campaign results you can link to revenue in your CRM.
Explore related solutions
Frequently asked questions
Do customers need to opt in?
Yes. WhatsApp requires customer opt-in for business messages, and we help you collect and record it.
Who pays for campaign messages?
WhatsApp conversation charges are billed through Wati, separately from our implementation services.
How long does template approval take?
Usually from minutes to a day. If Meta rejects a template, we revise and resubmit it.
Can we message all our contacts at once?
Within your WhatsApp messaging limits, which increase as your number's quality and volume build up.
Ready to turn WhatsApp into a revenue channel? Let's plan your first campaign.
Book a free consultation with a senior consultant, or message us on WhatsApp.