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Zoho ▾
Zoho Platform
Zoho Solutions Zoho One Why DGPROJX for Zoho
Zoho Applications
Zoho One Zoho CRM Zoho Bigin Zoho Books Zoho Inventory Zoho Creator Zoho Desk Zoho SalesIQ Zoho People Zoho Projects Zoho Analytics Zoho FSM Zoho Sign Zoho Campaigns & Marketing
Zoho Services
Consulting & Assessment Implementation Customization & Development Integration & Automation Training & Adoption Support & Improvement
Industry Solutions
Construction & Contracting Manufacturing Real Estate Services & Maintenance Healthcare Retail B2B Trading & Distribution Legal & Professional Services
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Odoo ▾
Odoo Platform
Odoo Solutions Why DGPROJX for Odoo Odoo or Zoho?
Odoo Applications
Accounting & Finance CRM & Sales Inventory & Purchase Manufacturing (MRP)Project & Timesheets Field Service & Helpdesk Construction & Contracting Point of Sale & Retail HR & Employees Procurement & Vendor Portal
Odoo Services
Consulting & Assessment Implementation Customization & Development Integration & Automation Training & Adoption Support & Improvement
Industry Solutions
Construction & Contracting Manufacturing Real Estate Services & Maintenance Healthcare Retail B2B Trading & Distribution Legal & Professional Services
Silver PartnerPlanning an ERP?Get an honest assessment before you commit.Request an ERP Assessment
Consulting ▾
Digital Transformation
Overview Strategy & Roadmap Readiness Assessment System Selection CRM/ERP Health Check
Management Consulting
Overview Process Mapping & Re-engineering SOP Development Org Structure & RACI KPI & Performance Management Lean Six Sigma Change Management Operational Excellence PMO Setup
People Development
Overview Leadership Development Communication Skills DISC Assessments Team Development Management & Sales Training Project Leadership
AUDIT · 50 questions · 5 pillarsHow ready is your business?Send AUDIT on WhatsApp for a free 50-question assessment.Start the assessment
Automation & AI ▾
Automation & Integration
Overview Business Process Automation Zapier Make.com n8n CRM & ERP Integration
AI Services
AI Agents & Assistants AI Chatbots AI Strategy & Readiness
Customer Communication
Wati WhatsApp Business Bevatel Contact Centre
Industries ▾
Industries
All industries Construction & Contracting Manufacturing Real Estate Services & Maintenance

Healthcare Retail B2B Trading & Distribution Legal & Professional Services
Our Work
About ▾
Company
About Us Our Work Resources Contact

Zoho

Zoho Solutions Zoho One Zoho CRM Zoho Bigin Zoho Books Zoho Inventory Zoho Creator Zoho Desk Zoho SalesIQ Zoho People Zoho Projects Zoho Analytics Zoho FSM Zoho Sign Zoho Campaigns & Marketing

Odoo

Odoo Solutions Accounting & Finance CRM & Sales Inventory & Purchase Manufacturing (MRP)Project & Timesheets Field Service & Helpdesk Construction & Contracting Point of Sale & Retail HR & Employees Procurement & Vendor Portal

Consulting

Digital Transformation Management Consulting People Development

Automation & AI

Overview Business Process Automation Zapier Make.com n8n CRM & ERP Integration AI Agents & Assistants AI Chatbots AI Strategy & Readiness Wati WhatsApp Business Bevatel Contact Centre

Industries

Construction & Contracting Manufacturing Real Estate Services & Maintenance Healthcare Retail B2B Trading & Distribution Legal & Professional Services

Our Work About Us Contact Book a Free Consultation

Odoo Support & Continuous Improvement

Keep your Odoo ERP stable, accurate and improving

Ticket-based support through our Zoho Desk help centre with agreed response times, month-end assistance, upgrade planning and regular optimization cycles.

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Silver Partner

Home › Odoo › Odoo Services › Support & Improvement

The challenge

The ERP risks no one plans for

Month-end surprises

Posting errors and stock differences appear at closing.

Upgrades postponed

The system falls behind supported Odoo versions.

Workarounds multiply

Users invent their own fixes outside the ERP.

No single point of contact

Requests are scattered across calls and messages.

Our approach

How we deliver it

Understand

Run a health check of configuration, customizations and data.

Analyze

Agree priorities, response times and escalation paths.

Design

Plan monthly improvements and the next Odoo upgrade.

Implement

Resolve tickets and release changes after staging tests.

Adopt & Improve

Report monthly and support each closing cycle.

What you get

Deliverables

Ticket-based support via the DGPROJX Zoho Desk help centre
Agreed response times by priority (SLA)
Month-end closing assistance
Upgrade planning and testing
Monthly optimization backlog and releases
Monthly service report

Relevant applications

Odoo Accounting

Odoo Inventory & Purchase

Odoo Manufacturing

Odoo Project

Odoo Field Service

Odoo HR

Ongoing monthly cycle

How the engagement runs

Ticket raisedTriage by priorityFix on stagingReleaseClosing supportMonthly review

Illustrative timeline. Phases are sized to your scope.

Business benefits

What changes for your business

Stable operations

Issues are fixed before they disrupt the business.

Clean closing

Finance closes each month with fewer corrections.

Supported versions

Upgrades are planned, tested and predictable.

Continuous value

The ERP keeps improving with your processes.

Industries we serve

Built for how your industry works

Related services

Consulting & Assessment

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Implementation

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Customization & Development

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Integration & Automation

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Training & Adoption

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Zoho Support & Improvement

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FAQ

Questions we are often asked

How do we contact support?

Through our Zoho Desk help centre, email or WhatsApp. Every request is tracked as a ticket.

Do you support Odoo implemented by another partner?

Yes. We start with a health check, document the system, then take over support.

Can you upgrade our Odoo version?

Yes. We plan, test custom modules on staging and migrate data before switching.

Is support available in Arabic?

Yes, in Arabic and English.

Give your ERP a dependable support partner.

Book a free consultation to agree a support plan for your Odoo system.

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