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Automation & AI

One Customer. One Order. Every System in Sync.

We connect your CRM, ERP, finance and messaging so sales, operations and accounts work from the same data.

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Business challenges

When systems disagree, people pay

Sales sells in CRM while finance invoices in a different ERP.

Customer, product and price lists differ from system to system.

Sales reps cannot see stock, credit limits or payment status.

Integration projects stall between two vendors who each blame the other.

What we deliver

Integration with clear ownership

Business needWhat DGPROJX builds
Single customer recordMaster-data sync for customers, contacts and products
Quote-to-cash flowQuotes and sales orders pushed from CRM to ERP
Sales visibilityStock, invoices and payment status visible in CRM
MessagingWhatsApp notifications triggered by CRM/ERP events
ReportingCombined data into Zoho Analytics or dashboards
GovernanceIntegration design document, field mapping and error log
Example workflow

From won deal to paid invoice

Opportunity won in CRMCustomer synced to ERPSales order createdStock reservedInvoice issued in ERPPayment status back in CRMWhatsApp confirmation

Illustrative workflow, configured to your process.

From our project experience

Integrations we design

We typically connect Zoho CRM to an existing ERP such as SAP Business One, so quotes and sales orders flow across, with customer, finance and inventory data synced back.

A WhatsApp integration layer that spans a field-service Zoho stack, connecting CRM, service and finance.

Integrations and tools
Zoho CRMZoho OneZoho BooksOdooSAP Business OneOther ERPs via APIWatiZoho FlowZapierMaken8n
Business benefits

No re-keying, faster order processing, sales teams with real-time information, and one version of the truth for management.

FAQ

Frequently asked questions

Can Zoho work with our existing ERP?

In most cases, yes, via API. We confirm the ERP's integration options during assessment.

Who owns the ERP side?

We work with your ERP partner and define clear responsibilities for each side.

Real-time or scheduled sync?

Depends on the process: orders are usually real-time; master data can be scheduled.

What happens when a sync fails?

Failures are logged and alerted, with a retry and a named owner.

Tell us which systems you run. We'll design how they should talk.

Book a free consultation with a senior consultant, or message us on WhatsApp.